Wednesday, August 12th, 2020

When running an ecommerce site, customer service can be challenging, because of the lack of face-to-face communications; especially if you're dealing with high volumes of traffic. We have listed a few tips to improve...

Tuesday, August 4th, 2020

If you run a business or the Internet is an essential tool for your company, you should already know how vital it is to have a reliable broadband connection. We are listing the main differences between residential and...

Friday, July 17th, 2020

The cloud is revolutionising the business communications landscape, enabling small business to move away from their physical phone systems, eliminating telephone lines and opening up new opportunities by providingaccess...

Monday, June 29th, 2020

Video conferencing and video meetings are a must in today's business environment. Video conferencing software facilitates online communication for meetings and seminars, incorporating different features such as chat,...

Wednesday, March 4th, 2020

Epidemics may change the way we work. The coronavirus has increased the level of teleworking within organisations, mostly due to the vast majority of quarantine citizens unable to attend to their workplace due to the risk...

Monday, February 17th, 2020

Call recording is used by the majority of today's businesses, particularly those with a strong customer-facing presence. Knowing ways to use it to improve your overall business activity will let you use it to best...