A new way to connect, with Visual Attendant

Click to connect options for your customers from your website

Get into the web communications paradigm shift. Temovi Visual Attendant is the real time communications services that connect your customers to the right person within your organization. Seven out of ten calls are proceeded by a visit to your website and users usually end talking to an automated attendant.

There is a better way, the Temovi Visual Attendant is menu-based, click–to-connect service that integrates into your website - without toll-free number fees. Visual Attendant's context sensitive menus allow end users point and click options to select the right group or department directly from your website - without the rambling menu prompts.

Grow Sales
Close more sales when your customers can connect instantly to your company free of charge.
Enhance customer experience
Increase customer satisfaction enabling real time communications directly from a browser.
Drive Traffic to your Website
If visitors or customers are looking for a contact number it will re-direct them to your website, from where they can connect to your business.

Reduce Risk
Reduce call hold times and complaints by offering instant accessto support teams.
Manage Time
Allow visitors to choose who they talk, decreasing your hold queues and lost calls.
Manage Costs
Eliminate costs associated with 800 number in-bound calls. Self-service tools reduce the need for professional services or support team training.

Grow Sales
Close more sales when your customers can connect instantly to your company free of charge.
Enhance customer experience
Increase customer satisfaction enabling real time communications directly from a browser.
Drive Traffic to your Website
If visitors or customers are looking for a contact number it will re-direct them to your website, from where they can connect to your business.
Reduce Risk
Reduce call hold times and complaints by offering instant accessto support teams.
Manage Time
Allow visitors to choose who they talk, decreasing your hold queues and lost calls.
Manage Costs
Eliminate costs associated with 800 number in-bound calls. Self-service tools reduce the need for professional services or support team training.

Easy for your Visitors

Visitors choose their selection from the menu of services

Visitors can select the group or service they want to connect to directly from a drop-down list, without the need to ring a phone number or listen to an automated attendant.

Visitors click to connect to the right representative or department

Visual Attendant's context sensitive menus allow end users point and click options to select the right group or department directly from your website –without the need for rambling audio menu prompts.

Users enter their name to call directly from their computer

Visitors enter their name to call directly from their computer

Visitors can call from their computer straight to the right representative, without using their phone. By entering their name, the representative can respond more personally, improving the customer experience.

Visual Attendant puts your customers first

By creating self-select menus, our customers call directly from their browser and select who they want to talk to.
Associate a different number with each page so that your team is prepared to assist customers quickly and efficiently.

Visual Attendant resides on your website, right where your customers and prospects are.
Click-to-connect ensures your customers receive instant gratification, getting what they want when they want it, so they'll keep coming back.

Masergy required a Visual Auto-attendant application to expand their Cloud communcations offering with web-based, one-click service to help businesses connect to the right resource quickly.

Why Visual Attendant?

State-of-the-Art Technology - adds voice calling to the modern web experience for a point-n-click or touch screen world.
Over 70% of web searches are from mobile phones.

Create/Manage Visual Attendant yourself - simple and cost effective.
Improves your Customer's Experience - enables real time communications directly from a browser.

DATASHEET - Visual Attendant

See how it works for your business

An account manager will contact you for a personalised informative session on the key features and benefits of a Temovi cloud phone system.

TEMOVI CLOUD

CONTACT CENTRE

PHONES AND PLANS

APPS

INDUSTRY

BUSINESS SIZE

CUSTOMERS

RESOURCES

DIGITEL GROUP

A new way to connect, with Visual Attendant

A new way to connect, with Visual Attendant

Click to connect options for your customers from your website

Easy for your Visitors

Visual Attendant puts your customers first

Why Visual Attendant?

DATASHEET - Visual Attendant

See how it works for your business

© Digitel Europe 2019

Digitel Europe Ltd, 1 Ivy Street, Priory Industrial Estate, Birkenhead, Merseyside CH41 5EE

0151 650 0065
0151 650 1162
admin@digitel-temovi.co.uk
@TemoviCloud

Temovi is a trading name for the Digitel Group's Hosted Product range.

www.digiteleurope.co.uk

TEMOVI CLOUD

CONTACT CENTRE

PHONES AND PLANS

APPS

INDUSTRY

BUSINESS SIZE

CUSTOMERS

RESOURCES

DIGITEL GROUP

A new way to connect, with Visual Attendant

A new way to connect, with Visual Attendant

Click to connect options for your customers from your website

Easy for your Visitors

Visual Attendant puts your customers first

Why Visual Attendant?

DATASHEET - Visual Attendant

See how it works for your business

© Digitel Europe 2019

Digitel Europe Ltd, 1 Ivy Street, Priory Industrial Estate, Birkenhead, Merseyside CH41 5EE

0151 650 0065 0151 650 1162 admin@digitel-temovi.co.uk @TemoviCloud

Temovi is a trading name for the Digitel Group's Hosted Product range.

www.digiteleurope.co.uk

0151 650 0065
0151 650 1162
admin@digitel-temovi.co.uk
@TemoviCloud