More and more financial services firms, from commercial banks to trading firms, from consumer banking to credit card and insurance companies are opting into Unified Communications to improve productivity while reducing costs and preparing for the future.
These organisations are using collaboration tools to enhance the customer experience through better contact centers, faster decision-making for loans and other services, and for private banking and brokerage. Some financial services firms choose on-premises UC platforms rather than go to Cloud Communications as a Service, due in large part to perceptions regarding security.
Temovi enables financial organizations to connect with customers in new and exciting ways. By leveraging collaborative tools such as video and chat, banks position their institutions as leading-edge and customer-centric.
By integrating cloud communications such as click-to-call and Omni-channel communications into processes, employees can get more done faster than ever. Cost are reduced as efficiencies are put into place.
Temovi Cloud Communications can be customized to accommodate needs by Bank, Branch or employee. Cloud Services can be expanded or contracted on an as-need basis. Financial firms can buy only the services needed today and upgrade or augment as budget or need arises.
Temovi allows financial firms from lower energy costs through energy efficiency to lower costs for storage of information to increased productivity of employees, to lower costs for communication equipment, cloud computing and communications adds up to substantial savings without sacrificing security or performance.
An account manager will contact you for a personalised informative session on the key features and benefits of a Temovi cloud phone system.