Call recording is a great feature that helps measure the effectiveness of your sales, marketing, and customer service. It can also help comply with regulatory compliance and minimise risk. Temovi enables you an automatic recording to capture all calls, inbound or out, or activate on-demand recording so users can record individual calls as needed.
Identity theft is a massive problem in the United Kingdom and around the world. In response, the Payment Card Industry and the Financial Conduct Authority have established clear rules to help assure that critical financial and identification data is protected from menaces both outside and within the enterprise.
Monitor your team's telephone performance and call handling techniques and maintain high telephone standards by your employees.
Train new and existing employees with real examples of dealing with customers. Analyse the effectiveness of your overall calls.
Monitor recordings and listen to calls in real time within Temovi Portal. Access to the ID, date and time, user and much more.
Protect your business, employees and customers. Recorded calls can be used to settle disputes or as evidence in court.
An account manager will contact you for a personalised informative session on the key features and benefits of a Temovi cloud phone system.